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ISBN:	014028852X (ISBN13: 9780140288520)
Edition Language:	English

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone

paperback | Pages: 272 pages

Rating: 4.09 | 11305 Users | 770 Reviews

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Title	:	Difficult Conversations: How to Discuss What Matters Most
Author	:	Douglas Stone
Book Format	:	paperback
Book Edition	:	First Edition
Pages	:	Pages: 272 pages
Published	:	April 1st 2000 by Penguin Books (first published April 1st 1999)
Categories	:	Nonfiction. Business. Self Help. Psychology. Language. Communication. Leadership

Narration Toward Books Difficult Conversations: How to Discuss What Matters Most

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success.

You will learn:
-- how to start the conversation without defensiveness
-- why what is not said is as important as what is
-- ways of keeping and regaining your balance in the face of attacks and accusations
-- how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

Rating Based On Books Difficult Conversations: How to Discuss What Matters Most

Ratings: 4.09 From 11305 Users | 770 Reviews

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Difficult Conversations is one of those books where I went into it with mediocre expectations, and ended up really liking it.It wasn't a book fully of one-liner truisms that everyone wants to highlight, but instead more of its merit was in how it built and connected different larger concepts, and used stylized examples to illustrate or cement them in place.The book focused on a few of the underlying factors that cause the various difficult conversations we face in life (in work, relationships,

Solid advice, illustrated with copious examples, on how to tackle emotionally-charged conversations in the workplace, romantic life, and family life.As always, examples are worth a thousand words of exposition. The examples in this book are extremely well-done -- in fact, I suspect if they were extracted to stand on their own without any of the accompanying explanation, the book's thesis still would have come through quite clearly.My takeaways:Break down your thoughts (and the conversation) into

I read this on a recommendation from a friend who gave it to me on a list of business books to read. But it was so much more. It gives you a great framework for thinking through why people have communication issues - whether in personal or professional relationships.The best piece of advice that stuck with me is to always explain where you are coming from in a discussion. "I did it this way because...". Sometimes we think its obvious and it isn't, and it always helps the conversation when people

You know that book that you recommend to everyone because you feel so strongly it can help anyone change their life in profound ways? This one is mine. It sat in my book pile for years and I would pick it up and put it down. I wish I had truly read it years earlier and I wish the same for you. In case you're wondering, yes I have used what I learned in this book on you. If you're lucky I'll use it on you again in the future.

A good guide to 'difficult conversations' with boss/spouse/people, i.e., clashing stories, themes that endanger your self-image, and emotions, it contains some valuable advice on how to incorporate everyone's and your own feelings in a mature way during a conversation.But: For the love of all that is holy, do not follow the advice contained in this book with children. I had teachers who went to university in the 'progressive' 70s, so what they talked about all day is your feelings and their



My husband and I both have ADHD, and that makes for some major communication challenges. This book will help anyone get a better handle on tricky interactions. It should be required reading for anyone who hasnt done mediation or communication training (I have, but still learned a lot).Difficult Conversations separates readers from our own narrative and reveals the reasons underlying others hot-headed and often baffling reactions.Buyer beware, though: this isnt the only book youll ever need to